Contact
We are facing very high demand and may take up to 3 working days to reply to email request.
Please ensure you read our frequently asked questions below in case the answer to your query lies there!How do I track my order?
- For package tracking please visit our tracking page. Note that tracking information may take a few days to update.
How long does shipping take?
- Enjoy free shipping with complimentary parcel insurance. See estimated shipping times below:
- USA: 5 - 12 Business Days
- UK: 4 - 9 Business Days
- Canada: 7 - 14 Business Days
- Australia: 7 - 13 Business Days
- Europe: 4 - 10 Business Days
- International: 5 - 20 Business Days
Will there be a shipping confirmation once the order is placed?
- We will update you with a tracking number through email approximately 1 - 3 working days after you place your order.
Do you ship internationally?
- Yes, we offer free worldwide shipping!
How can I contact you?
- You can contact us by filling out the form below or by emailing us at support@zalanda.store
Will you be adding more products?
- We are focused on sourcing the best products our customers, as a result, we are constantly researching and adding new quality products to our store
How do you ensure the quality of your product?
- We have a dedicated sourcing team that works directly with manufacturers abroad. We test everything before we send it to you.
How to order?
- Go to the item page of the product that you would like to order.
- Select the quantity of items that you would like to order and click “Add to Cart”
- Click "Check Out" in the pop up window.
- In the new page, please fill in your information (Email, Name, Shipping address) and then click "Continue to Shipping Method"
- Click "Continue to payment method" on the next screen
- Then fill in your credit card information (or PayPal) and click "complete order" to finish the transaction.
Can't find the answer to any of your questions above?